Shipping
Jess Imports uses Federal Express or USPS Priority Mail for all domestic shipments.
International shipments are sent via USPS Global Express.
We make every effort to ship your in stock order within
2 business days. Transit times are quoted from date of
shipment only. Please note that same day shipping cannot
be guaranteed. NOTE : Jess Imports will be closed for the holidays 12/22/11-1/1/12
All orders placed after 3 pm pacific on 12/21/11 will not ship until 1/2/12
Returns
All sales are final. Exchanges allowed within 30 days from purchase. Copy of receipt must accompany any exchange requests and merchandise. Any merchandise received without accompanying receipt will be returned to sender. Exchanged merchandise is subject to 10% restocking fee. We apologize, but Exchanges/Store Credits from online or mail order purchases may not be used at any trade show. Please click here for a copy of our return request form.
Guarantee
Jess Imports guarantees merchandise against manufacturers defect for 90 days from purchase. Defective items may be returned for exchange of same item or equal valued item. If no like product is available, a refund will be issued for the price of the item. Jess Imports reserves the right to inspect returned defective goods to determine cause of defect. No exchanges are allowed after 90 days from purchase.
Inquiries
All inquiries may be sent to :
Jess Imports
110 Gough St #203B
San Francisco, CA 94102
415.626.1433 T 415.626.1434 F
jessimports@msn.com
